2026 Agenda
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March 23, 2026
Monday
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March 24, 2026
Tuesday
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March 25, 2026
Wednesday
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5:00 PM-7:00 PM
Welcome Reception
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Presented by: AXXESS
Connect with hospice and palliative care leaders, providers, and partners to kick off ELEVATE. Share insights, spark new connections, and set the tone for two days of impactful conversations.WhereBrooklyn Village
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8:00 AM-9:00 AM
Breakfast
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WhereTBD
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8:00 AM-5:30 PM
Registration
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A centralized service point for attendee check-in, badge collection, event materials, and general inquiries.WherePortman Promenade
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9:00 AM-9:10 AM
Opening Remarks
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Gather for a warm welcome from the Hospice News team, as they set the stage for the high-impact sessions, networking opportunities and industry insights set to unfold.WhereGrand Ballroom C
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9:10 AM-9:25 AM
Future Leaders Awards Ceremony
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WhereGrand Ballroom C
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9:30 AM-10:00 AM
Guardrails Before Growth: Building AI Governance That Protects Patients, Clinicians and Organizations – Presented by Axxess
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This conversation lays out the essential governance, interoperability, privacy, and clinical oversight standards hospices must establish to safely leverage emerging technologies—ensuring AI and connected systems enhance, rather than compromise, trust, compliance, and long-term organizational growth.
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10:00 AM-10:30 AM
C-Suite Perspectives on Hospice in 2026
By Dr. Sonja Richmond Chief Medical Officer, Blue Ridge Care, Rexanne Domico President and CEO, Interim HealthCare, James Dismond CEO, MiraSol HealthLearn more
Join us as executive leaders within the hospice space share their thoughts on the current state of the industry, its key trends and outlook for the future.WhereGrand Ballroom C
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10:30 AM-11:00 AM
Networking Break
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Take a breather between sessions to mingle with fellow attendees, exchange ideas, and build relationships with professionals shaping the future of compassionate care.
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11:00 AM-11:30 AMTrack AOperational Lessons from California: Innovation + Regulation – Presented by Healthview
By Hillary Loeffler Vice President of Policy and Regulatory Affairs, National Alliance for Care at Home, Monica Cutia VP, HealthView Hospice & Palliative Care, Annette Lee Founder, Provider Insights, IncLearn more
In this session, speakers from across the hospice and palliative care industry, including HealthView Hospice & Palliative Care, will share operational lessons from California’s highly regulated and innovative care environment. The discussion will examine how policy, payment models, and regulatory oversight influence care delivery and organizational strategy, and highlight practical insights that leaders can apply as their own markets continue to evolve.WhereGrand Ballroom C
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11:00 AM-11:30 AMAI for HOPE: How one hospice is already succeeding – Panel Presented by Dart Health
By Monica Escalante Chief of Strategy and Information at Hospice of the Chesapeake, Aakruti Desai Founder, Dart Health AILearn more
HOPE is raising the bar on quality and oversight. In this session, hear how Hospice of the Chesapeake (HOC) turned HOPE compliance from a challenge into an operational advantage with Dart Health AI. They went from from auditing 2% to 100% of charts, while reallocating 13 auditors.
You’ll learn what HOC vetted, how they think about successful AI deployments, and where they are expanding AI across their organization.WhereGrand Ballroom D
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11:30 AM-12:00 PMTrack ATackling Regulation, Fraud and Oversight
By Andrew Brenton Attorney, Husch Blackwell, Hilary Loeffler Hilary Loeffler, Vice President of Policy and Regulatory Affairs, National Alliance for Care at Home, Edo Banach Foley Hoag LLPLearn more
In this session, a panel of industry leaders and experts will discuss the major regulatory initiatives happening during 2026, from top compliance issues to efforts to root our fraud.
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11:30 AM-12:00 PMTrack BWhere the Palliative Care Market is Heading
By Jennifer O’Neill Vice President of Palliative Care, VITAS Healthcare, Dr. Nelia Jain Medical Director of Palliative Care, Thyme Care, Tim Rogers President and CEO, Association for Home & Hospice Care of North Carolina & South Carolina Home Care and Hospice AssociationLearn more
A session that will explore how palliative care providers see opportunities and partnerships taking shape in the future, as well as the market trends that are impacting industry outlook, growth and sustainability.WhereGrand Ballroom D
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12:00 PM-1:00 PM
Lunch
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Refuel and recharge with hospice and palliative care leaders by enjoying lunch, where meaningful introductions and collaborative conversations are always on the menu.
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1:00 PM-1:30 PMTrack ABuilding a Resilient Hospice Organization: Transforming Operations with Data‑Driven Decision Support – Presented by Withum
By Dan Gerena Principal, Withum, Brian Fennell Senior Manager, Withum, Nikki Franklin Chief Executive Officer, Hospice of the PanhandleLearn more
Hospice and palliative care organizations are being squeezed by fixed reimbursement, rising costs, and mounting regulatory and workforce pressure. This session shows how leading organizations are fighting back with operational transformation and real‑time insights to drive faster decisions, stronger accountability, and sustainable margins without compromising mission.WhereGrand Ballroom C
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1:00 PM-1:30 PMTrack BData Flags the Risk. Nurses Close the Loop: Why Nurse-Led Intervention Turns Insight into Impact – Panel Presented by IntellaTriage, LLC
By Dr. Michael Lalor CEO, Trellis Supportive Care, Jared Hansen Senior Vice President, Home Health Division, EmpathHealth, Daniel Reese CEO of IntellaTriageLearn more
This panel explores the critical distinction between insight and intervention, and why licensed, nurse-led decision-making remains essential even as analytics and AI advance. Panelists will examine how data can flag risk with insights on rising call volumes, escalation rates, staffing strain, and the importance of human intervention in closing the care loop. The discussion will focus on centralized triage models that support earlier action, reduce operational variability, and create financial and workforce stability in environments where providers often lack the staff to triage at scale.WhereGrand Ballroom D
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1:30 PM-2:00 PMTrack AHospice Volunteerism and Compliance
By Shaena Whitney Director of Volunteer Services, Angel Hands Hospice and Palliative Care, Wade Udelhoven Talent Acquisition Manager, AgraceLearn more
This session will present strategies for recruiting and managing volunteers to aid in compliance with the 5% volunterrism requirement.WhereGrand Ballroom C
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1:30 PM-2:00 PMTrack BSpeeding and Streamlining Hospice Admissions Processes
By Tracy Romanello Medical Director, Catholic Hospice, Keith Everett CEO, ProCare Hospice Nevada, Courtney Penn COO, Transcend Strategy GroupLearn more
Speed, compassion and compliance are paramount in hospice admissions processes. In this session, hospice industry leaders will discuss strategies for ensuring that the referral-to-bedside process is both fast and effective.
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2:00 PM-2:30 PM
Networking Break
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Take a breather between sessions to mingle with fellow attendees, exchange ideas, and build relationships with professionals shaping the future of compassionate care.
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2:30 PM-3:00 PMTrack AFrom Burnout to Better Outcomes: How Hospice Teams Are Fixing Documentation Without Adding More Work – Presented by nVoq Incorporated
By Nick Durkalski VP – Customer and Partner Success, nVoq Incorporated, Paul McMullen Chief Operating Officer, Choice Health at HomeLearn more
Hospice teams are drowning in documentation. Between rising audits, shifting compliance rules, and heavy charting demands, clinicians are spending more time defending their care than delivering it. In addition, with burnout and staffing shortages at an all-time high, the status quo isn’t sustainable.
This 30-minute panel shares the real story of how one hospice agency broke that cycle. Without hiring more staff or asking clinicians to work longer hours, they simplified documentation, reduced rework, and strengthened audit readiness, while giving their teams time back for patient care.
The discussion will focus on what changed, what worked, and what required adjustment, including how newer technologies, such as AI, supported those improvements. You will leave with a clear, practical plan you can pressure-test in your own organization, red flags to watch for, concrete steps to clean it up, and a way to protect both compliance and your team’s energy without burning out the people you can’t afford to lose.WhereGrand Ballroom C
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2:30 PM-3:00 PMTrack BPanel Coming Soon – Presented by Agenda Health
By Alex Veach Director of Transactions Services, Agenda Health, Stephen Sargent Senior Director, Agenda Health, Randy Decko Senior Director, Agenda Health, Al Veach CEO, Agenda HealthLearn more
WhereGrand Ballroom D
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3:00 PM-3:30 PMTrack ABuilding Pediatric Hospice, Palliative Care Infrastructures
By Katie Lindenfelser Founder, Crescent Cove, ToniAnn Marchione President and CEO, Regional Hospice, Holly Davis Clinical Operations Manager of Community-Based Palliative Care, Atrium Health Hospice & Palliative CareLearn more
This session will explore what it takes to establish and sustain an effective, high-quality pediatric hospice or palliative care program in today's economic and clinical environment.WhereGrand Ballroom C
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3:00 PM-3:30 PMTrack B
Better Support for Family Caregivers
By Robin Shultz VP of Member Programs & Engagement National Partnership for Healthcare & Hospice Innovation, Carla Davis Executive in Residence, Cressey & Co.Learn more
Without family caregivers, it would be virtually impossible to provide hospice care in the home. Yet many caregivers stuggle under crushing burdens. In this session, hospice experts will discuss strategies for improving caregiver support.WhereGrand Ballroom D
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3:30 PM-5:30 PM
Networking Reception
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Unwind after a day of sessions by reconnecting with peers and continuing conversations with executives, advisors, and innovators driving growth and excellence in hospice and palliative care.
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8:00 AM-9:00 AM
Breakfast
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9:00 AM-9:30 AM
Panel Coming Soon – Presented by Homecare Homebase
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WhereGrand Ballroom C
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9:30 AM-10:00 AM
Editorial Panel – Fireside Chat: SCAN Group
By Dr. Daniel Croymans VP, Value-Based Care, SCAN Health PlanLearn more
In this "Fireside Chat," Hospice News will explore the rise of the "payvider" organization, payers that also provide the care.WhereGrand Ballroom C
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10:00 AM-10:30 AM
Networking Break
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Take a breather between sessions to mingle with fellow attendees, exchange ideas, and build relationships with professionals shaping the future of compassionate care.
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10:30 AM-11:00 AMTrack AThe AI-Native Agency: A New Operating Model – Presented by Tallio
By Matt Challberg CEO, Tallio, Luca Ventura CTO, Tallio, Rhonda Oakes Director of Clinical Operations, Caring Seasons, Monica Cutia VP, HealthView Hospice & Palliative CareLearn more
Most hospice agencies are already using AI. Voice documentation tools, automated QA layers. The results are real. But point solutions hit a ceiling, and that ceiling is your EMR.
This session introduces the AI-Native Agency — operations rebuilt from the ground up around replacing your EMR with an AI Operating System. We'll cover the back office staffing assumptions AI breaks, what AI-native clinical operations look like in practice, and what operating in a post-EMR era looks like.oice documentation tools, automated QA layers. The results are real. But point solutions hit a ceiling, and that ceiling is your EMR.WhereGrand Ballroom C
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10:30 AM-11:00 AMTrack B
Panel Coming Soon – Presented by Netsmart
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WhereGrand Ballroom D
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11:00 AM-11:30 AMTrack AClosing the Deal: Integrating Acquired/Affiliated Assets
By Owen Lawrie CEO, Uplift Hospice, Pete Brunnick CEO, VIA Health Partners, Matt Griffith Chief Development and Strategy Officer, New Day Healthcare LLCLearn more
Hospices that complete acquisitions and affiliations must then do the hard work of integrating their new assets into their existing operations. This session will examine key integration strategies to ensure a smooth transition after a transaction closes.WhereGrand Ballroom C
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11:00 AM-11:30 AMTrack BPalliative Care Across the Continuum
By Rikki Hooper Chief Clinical Operations Officer, Four Seasons, Tesha Walker Director of Hospice, Primecare Hospice, part of Flournoy Health Systems, Dr. Ben Thompson National Medical Director for Workforce Development Strategy, GentivaLearn more
Palliative care models are proliferating throughout health care, among hospices, primary care providers, health systems, oncology practices and others. This session will look at how these models are taking place across different health care settings.WhereGrand Ballroom D
