Monica Escalante

Most hospice agencies are already using AI. Voice documentation tools, automated QA layers. The results are real. But point solutions hit a ceiling, and that ceiling is your EMR.

This session introduces the AI-Native Agency — operations rebuilt from the ground up around replacing your EMR with an AI Operating System. We'll cover the back office staffing assumptions AI breaks, what AI-native clinical operations look like in practice, and what operating in a post-EMR era looks like.oice documentation tools, automated QA layers. The results are real. But point solutions hit a ceiling, and that ceiling is your EMR.

HOPE is raising the bar on quality and oversight. In this session, hear how Hospice of the Chesapeake (HOC) turned HOPE compliance from a challenge into an operational advantage with Dart Health AI. They went from from auditing 2% to 100% of charts, while reallocating 13 auditors.

You’ll learn what HOC vetted, how they think about successful AI deployments, and where they are expanding AI across their organization.