Paul McMullen

Hospice teams are drowning in documentation. Between rising audits, shifting compliance rules, and heavy charting demands, clinicians are spending more time defending their care than delivering it. In addition, with burnout and staffing shortages at an all-time high, the status quo isn’t sustainable.

This 30-minute panel shares the real story of how one hospice agency broke that cycle. Without hiring more staff or asking clinicians to work longer hours, they simplified documentation, reduced rework, and strengthened audit readiness, while giving their teams time back for patient care.

The discussion will focus on what changed, what worked, and what required adjustment, including how newer technologies, such as AI, supported those improvements. You will leave with a clear, practical plan you can pressure-test in your own organization, red flags to watch for, concrete steps to clean it up, and a way to protect both compliance and your team’s energy without burning out the people you can’t afford to lose.