Rhonda Oakes

Most hospice agencies are already using AI. Voice documentation tools, automated QA layers. The results are real. But point solutions hit a ceiling, and that ceiling is your EMR.

This session introduces the AI-Native Agency — operations rebuilt from the ground up around replacing your EMR with an AI Operating System. We'll cover the back office staffing assumptions AI breaks, what AI-native clinical operations look like in practice, and what operating in a post-EMR era looks like.oice documentation tools, automated QA layers. The results are real. But point solutions hit a ceiling, and that ceiling is your EMR.